Monday, December 04, 2006

Outsourcing technical services

Take a look over here. McMasters is planning on outsourcing cataloging; this has been done before, of course, and in my limited experience it seems to usually end up costing more to outsource than to keep cataloging in-house, but maybe things have changed since the last time I thought about this (roughly 2001) and/or McMasters has some information that I don't have. Regardless, a gutsy move.

What really impresses me though is the new lines they're opening up. Interesting stuff.

2 comments:

obackoffice said...

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knowledge process outsourcing India said...

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